Prasanna Gopalakrishnan is ADP’s Chief Product & AI Officer. She leads Product Management (PM) and Artificial Intelligence (AI) organizations for ADP. She is responsible for driving alignment of product portfolios and delivering roadmaps and AI capabilities within ADP’s global products for all business units to accelerate ADP’s long-standing strategy to deliver best-in-class Human Capital Management (HCM) technology. Gopalakrishnan has 25+ years of experience in technology, digital transformation and data-driven innovation across multiple industries. She previously served as Group Chief Technology Officer at Sky Media Group, UK, where she led engineering and product management teams for Broadband, Mobile, Media and TV products. Before Sky, she was the Chief Information Officer for the consumer bank at Bank of America, where she led the end-to-end digitization of customer experiences, significantly increasing digital engagement. She has also held prominent executive leadership roles at Boston Private, Harvard University and Fidelity Investments and has served as a non-executive board member at Tesco Bank in the UK and EFG International Bank in Switzerland. She holds a Master of Business Administration (MBA) from Northeastern University in Boston, MA, and a bachelor’s in engineering from Birla Institute of Technology and Science (BITS), India.