Chun Yin Mak

Chief Executive Officer, China; Practice President, CXM Asia-Pacific, dentsu

Chun has 25 years’ experience predominantly based in Greater China, with a seven-year stint in North America at the start of his career at Accenture. He spent the last 17 years at IBM, ten of those in senior leadership roles in Greater China and Asia Pacific.

Chun has a reputation for investing into and building solutions to address opportunities that evolving market conditions provide. Notably, he founded IBM iX in Greater China, IBM’s Interactive Experience practice in 2015 and was responsible for taking it from ideation to the fully operational, revenue driving business it is today. He is a respected leader known for his outstanding commercial performance, growth-oriented and results-led management style and ability to navigate complex market conditions. He is also known for continuous and iterative improvement that delivers next-level performance building cross-functional high-performance teams to achieve outstanding results for clients.

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