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Why empathy is a must-have business strategy

“Empathy is important, but not enough to put significant investment behind it”. That sentiment, expressed to me by a senior banker, was the dominant position before the COVID-19 pandemic....

3 ways to humanize HR and create a culture of connections

While Human Resources - HR - has been on life support for years, COVID-19 has sounded its death knell. Less than 20% of us want work to return to how it was. According to Gallup, even pri...

应对职场滥权！该给你的单位消消毒了！

历史学家亨利·亚当斯（Henry Adams）曾说过，权力是一个“杀死患者的同情心才能消失的肿瘤”，而最近身居权力高层者爆出来的丑闻似乎也证实了这一点。

How to detoxify your workplace

In the words of the historian Henry Adams, power is a “tumour that ends by killing the victim’s sympathies”, and recent revelations about those sitting at the top of power hierarchies wou...

La habilidad crucial que falta en nuestro sistema educativo

Desde Blade Runner hasta Yo, Robot, las grandes pantallas de Hollywood han pronosticado el surgimiento de las máquinas. Las inteligencias automatizadas servirán nuestras mesas y conducirá...

The one crucial skill our education system is missing

From Blade Runner to I, Robot, the big screens of Hollywood have predicted the rise of the machine. Automated intelligences will wait our tables and drive our cabs. They will serve us by ...

Why diversity programmes should be ditched in the workplace

These are the dark times for diversity: in an era of walls, barricades and divisive rhetoric, how can it can ever hope to thrive? But then maybe it was always doomed to failure. Even in h...

Want to be more empathetic? Here's some advice from a Navy SEAL

Traditional business models owe a great deal to the military. The hierarchy of responsibilities, from CEO to shop-floor, resembles those of a traditional military organization. So what, t...

People or process: which does your company put first?

When it comes to empathy and inclusion, which company department would you expect to see at the forefront? Your guess might be Human Resources – but bizarrely, you’d be wrong.

Why we need to torpedo the language of office warfare

What comes to mind when you think of your office? If it’s another week in the trenches, getting flak off colleagues,seeing failed campaign strategies run up the flagpole for the troops on...

Oil crisis lifts the veil on women’s role in Saudi Arabia

"I want my daughter to be internationally successful, I want her to be whatever she wants, if she chooses to be a doctor or an artist. And I want people to respect her."

8 ways to lead with empathy

The traditional capitalist imperatives of finance and automation are giving way to a model in which firms compete primarily for human talent.

Which companies are best at empathy?

女士们，请停止免费工作！

Are you working for free because you’re a woman?