Degree (Hons), Woodrow Wilson School of Public and International Affairs, Princeton University; degree in Law, Harvard; MBA, INSEAD, Fontainebleau, France. Seventeen years' experience with Royal Caribbean International: introducing the Get Out There cruise line to the vacationing public; Executive Vice President, Brand Operations; 1988-89, Corporate Secretary; 1989-91, Director, Market Development; 1991-94, Vice-President, International Sales and Marketing; 1994-97, Vice-President, Marketing; 1997-99, Senior Vice-President, Marketing, North American and Latin American; 1999- 2002, Senior Vice-President, Total Guest Satisfaction; since 2005, current position. Member, board of directors and executive committee, Travel Industry Association of America (TIA). National Chair, TIA in 2001. 1998-2000, Chair, USA Marketing Council, TIA.