MA, MPhil, PhD, Yale University; MEd, Harvard
University. Experience in Internet and
government reform, institutional change and
public management. Formerly: over 16 years'
experience with John F Kennedy School of
Government, Harvard University; Co-Founder,
National Center for Digital Government, a
university-based global research centre; Director,
Science, Technology and Society Initiative.
Former Director, Women in the Information Age.
Author of numerous publications including
Building the Virtual State: Information Technology
and Institutional Change, translated into Chinese,
Japanese, Portuguese and Spanish.
