Richard leads the Digital Innovation team in Amazon Web Services. The Digital Innovation team uses Amazon’s innovation mechanisms (e.g. Working Backwards) to help customers develop and deliver new solutions on the AWS platform. Previously, Richard led Cisco’s Digital Capabilities organization, and before that the company’s first sales teams focused on Business Analytics and Software, and the Americas Public Sector business development group. Prior to joining Cisco, he worked in the U.K. and U.S. on foreign, technology, and innovation policy. He was the founding Policy & Research Director of Nesta (the UK’s National Endowment of Science, Technology & the Arts) and was the founding Chief Executive of Boxmind, the Oxford-based software, content and services company. A native of Lancashire, England, Richard lives in Los Angeles, California. He earned his Masters of Public Policy at the University of California, Berkeley, where he was a U.K.-U.S. Fulbright Scholar. He completed his undergraduate degree at Merton College, Oxford. He is a member of the Board of Advisers for the British Council in the United States.