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BSFS (Hons) in International Politics, School of Foreign Service, Georgetown Univ.; MA and PhD in Soviet Political/Military Affairs, Harvard; Fulbright-Hays Scholar. Government appointments: 2001-09, Undersecretary of State for Global Affairs; 2007-09, President's Envoy to Northern Ireland. Director of European and Soviet Affairs, National Security Council, White House; Deputy Assistant Secretary of State, Human Rights and Humanitarian Affairs; Deputy Head, US Delegation, 1990 Copenhagen Conference, Security and Cooperation in Europe (CSCE); Associate Director, Policy and Programs, United States Information Agency; Member, President's Advisory Commission on Public Diplomacy. Non-government appointments: Senior Vice-President/Director, CFR Washington Office and first George F. Kennan Senior Fellow for Russian/Eurasian Studies; Global Head of Government and Regulatory Affairs, Thomson Reuters; Senior Fellow, Future of Diplomacy Project, Harvard University. Member: CFR, American Academy of Diplomacy, Trilateral Commission. Author. Recipient of awards and honorary degrees.